The travel agent : delivering more value by becoming an operational risk manager
2006
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Détails
Titre
The travel agent : delivering more value by becoming an operational risk manager
Auteur(s)/ trice(s)
Date
2006-01
Publié dans
In : Proceedings of the 9th International Research Seminar in Service Management, May 30 - June 2 2006, La Londe les Maures. Aix-en-Provence : IAE, p. 178-203
Domaine
Economie et Services
Ecole
HEG - Genève
Le document apparaît dans