Breaking ground : examining the social dimensions of AI development and trials in automated mobility

This paper explores the social dimensions of AI in automated mobility through an ethnographic case study of the ‘Planzer – Dynamic Micro Hub with LOXO’ project in Bern and Fribourg (Switzerland). Our findings highlight how teleoperation and software development relate to digital representations of the embodied sense of driving, a connection that is crucial for achieving reliable and accountable automated vehicles. Emphasizing social interactions, our research advocates for human-centered AI technologies that enhance human capabilities and foster user trust.