Résumé
This paper explores the social dimensions of AI in automated mobility through an ethnographic case study of the ‘Planzer – Dynamic Micro Hub with LOXO’ project in Bern and Fribourg (Switzerland). Our findings highlight how teleoperation and software development relate to digital representations of the embodied sense of driving, a connection that is crucial for achieving reliable and accountable automated vehicles. Emphasizing social interactions, our research advocates for human-centered AI technologies that enhance human capabilities and foster user trust.