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Abstract
L’objectif de cette note de synthèse est de proposer, dans le champ francophone et au-delà, un état des lieux des travaux qui, de manière directe ou indirecte, explicite ou implicite, se réclament du concept d’« interaction verbale » et qui en font usage dans des démarches de recherche et d’intervention en formation des adultes. La première partie de la note vise à préciser les contours et les contenus du concept d’« interaction verbale », dans ses différentes acceptions. La deuxième partie thématise la pluralité des régimes de signification des interactions verbales et développe les multiples effets que les processus interactionnels sont susceptibles de produire. La troisième partie de la note rend compte de travaux ayant thématisé la part interactionnelle des pratiques de formation d’adultes, qu’il s’agisse de situations formelles d’enseignement professionnel, de conseil, de tutorat ou plus largement d’apprentissage en situation de travail. Enfin, la quatrième et dernière partie montre comment il est possible d’agir sur les situations de travail ou de formation au moyen de démarches d’analyse des interactions.
The aim of this review is to propose, in the French-speaking area and beyond, an inventory of the works which, directly or indirectly, explicitly or implicitly, refer to the concept of “verbal interaction” and implement this concept in research and intervention in adult education. The first part of the paper aims to clarify the contours and content of the concept of “verbal interaction”, in its different meanings. The second part discusses the plurality of meaning-making regimes associated with verbal interactions and develops the various sorts of outcomes that interactional processes are likely to produce. The third part of the review reports on works that have addressed the interactional aspects of adult training practices, whether in formal contexts related to vocational education and training, counselling, tutoring or, more broadly, learning at work. Finally, the fourth and last part shows how it is possible to design work or training situations by means of interaction analysis.
The aim of this review is to propose, in the French-speaking area and beyond, an inventory of the works which, directly or indirectly, explicitly or implicitly, refer to the concept of “verbal interaction” and implement this concept in research and intervention in adult education. The first part of the paper aims to clarify the contours and content of the concept of “verbal interaction”, in its different meanings. The second part discusses the plurality of meaning-making regimes associated with verbal interactions and develops the various sorts of outcomes that interactional processes are likely to produce. The third part of the review reports on works that have addressed the interactional aspects of adult training practices, whether in formal contexts related to vocational education and training, counselling, tutoring or, more broadly, learning at work. Finally, the fourth and last part shows how it is possible to design work or training situations by means of interaction analysis.