Service design thinking methodology for co-innovating the user experience
2018
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Title
Service design thinking methodology for co-innovating the user experience
Author(s)
Grèzes, Vincent (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis))
Ramseyer, Randolf (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis))
Nanchen, Benjamin (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis))
Wilk, Rolf (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis))
Grèzes, Sandra (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis))
Perruchoud, Antoine (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis))
Ramseyer, Randolf (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis))
Nanchen, Benjamin (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis))
Wilk, Rolf (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis))
Grèzes, Sandra (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis))
Perruchoud, Antoine (University of Applied Sciences and Arts Western Switzerland (HES-SO Valais-Wallis))
Date
2018-11
Published in
Proceedings of the Smart Tourism Congress Barcelona (STCB) CETT UB 2018
Publisher
Barcelona, Spain, 22 November 2018
Pagination & equivalents
10 p.
Presented at
Smart Tourism Congress Barcelona (STCB) CETT UB, Barcelona, Spain, 2018-11-22, 2018-11-22
Paper type
full paper
Faculty
Economie et Services
School
HEG-VS
Institute
ITO-Institut de Tourisme
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