Performing service design experiments using ethnomethodology and theatre-based reenactment : a Swiss ski resort case study
2012
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Title
Performing service design experiments using ethnomethodology and theatre-based reenactment : a Swiss ski resort case study
Date
2012-01
Published in
Service science, 2012, vol. 4, no. 2, p. 89-100
Faculty
Economie et Services
School
HEG - Genève
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