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Performing service design experiments using ethnomethodology and theatre-based reenactment : a Swiss ski resort case study
Fragnière, Emmanuel; Nanchen, Benjamin; Sitten, Marshall
2012
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Title
Performing service design experiments using ethnomethodology and theatre-based reenactment : a Swiss ski resort case study
Author(s)
Fragnière, Emmanuel
Nanchen, Benjamin
Sitten, Marshall
Date
2012-01
Published in
Service science, 2012, vol. 4, no. 2, p. 89-100
Faculty
Economie et Services
School
HEG - Genève
Record Appears in
Scientific Articles
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