000008828 001__ 8828 000008828 005__ 20230905152515.0 000008828 022__ $$a1049-7323 000008828 0247_ $$2DOI$$a10.1177/10497323211037651 000008828 037__ $$aARTICLE 000008828 039_9 $$a2023-09-05 15:25:15$$b1$$c2021-12-17 15:25:43$$d0$$c2021-12-03 14:22:59$$d1000092$$c2021-12-03 14:21:24$$d0$$c2021-11-30 14:25:52$$d0$$c2021-11-30 10:23:37$$d1000069$$c2021-10-28 15:51:41$$d0$$y2021-10-28 15:51:33$$z1000092 000008828 041__ $$aeng 000008828 245__ $$aPhysiotherapists’ approaches to patients’ concerns in back pain consultations following a psychologically informed training program 000008828 269__ $$a2021-11 000008828 300__ $$a16 p. 000008828 506__ $$avisible 000008828 520__ $$9eng$$aGuidelines advocate a combined physical and psychological approach to managing non-specific chronic low back pain (NSCLBP), referred to as psychologically informed practice (PIP). PIP is underpinned by patient-centered principles and skilled communication. Evidence suggests that a physiotherapist-focused style of communication prevails in physiotherapy. There is a recognized need for observational research to identify specific communication practices in physiotherapy interactions. This observational study explored the interactional negotiation of agenda setting following a PIP training intervention, by identifying and describing how physiotherapists solicit and respond to the agenda of concerns that patients with NSCLBP bring to primary care initial encounters. The research setting was primary care. Nineteen initial physiotherapy consultations were video-recorded, transcribed, and analyzed using conversation analysis, a qualitative observational method. These data revealed a patient-focused style of communication where trained physiotherapists demonstrated a collaborative and responsive style of verbal and nonverbal communication to solicit, explore, and validate patients’ concerns. 000008828 540__ $$acorrect 000008828 592__ $$aHESAV 000008828 592__ $$bUnité de recherche en santé, HESAV 000008828 592__ $$cSanté 000008828 592__ $$dPhysiothérapie 000008828 6531_ $$9eng$$apsychologically informed practice 000008828 6531_ $$9eng$$acommunication 000008828 6531_ $$9eng$$aphysiotherapy 000008828 6531_ $$9eng$$atraining 000008828 6531_ $$9eng$$aqualitative 000008828 6531_ $$9eng$$aconversation analysis 000008828 6531_ $$9eng$$aUnited Kingdom 000008828 655__ $$ascientifique 000008828 700__ $$aCowell, Ian$$uImperial College, London, United Kingdom; Brook Physiotherapy Ltd., Essex, United Kingdom 000008828 700__ $$aMcGregor, Alison$$uImperial College, London, United Kingdom 000008828 700__ $$aO’Sullivan, Peter$$uCurtin University, Perth, Western Australia, Australia; Bodylogic Physiotherapy, Perth, Western Australia, Australia 000008828 700__ $$aO’Sullivan, Kieran$$uUniversity of Limerick, Limerick, Ireland, Aspetar Orthopaedic and Sports Medicine Hospital, Doha, Qatar 000008828 700__ $$aPoyton, Ross$$uImperial College, London, United Kingdom 000008828 700__ $$aSchoeb, Veronika$$uHESAV School of Health Sciences, HES-SO University of Applied Sciences and Arts Western Switzerland 000008828 700__ $$aMurtagh, Ged$$uImperial College, London, United Kingdom 000008828 773__ $$jNovember 2021, vol. 31 no. 13, pp. 2486-2501$$tQualitative Health Research 000008828 8564_ $$s4077463$$uhttps://arodes.hes-so.ch/record/8828/files/published%20version.pdf$$9b94c6c73-f913-4b3d-a220-6f7889b94e6f 000008828 906__ $$aGOLD 000008828 909CO $$ooai:hesso.tind.io:8828$$pGLOBAL_SET 000008828 950__ $$aSan2 000008828 980__ $$ascientifique 000008828 981__ $$ascientifique