TY  - GEN
AB  - Guidelines advocate a combined physical and psychological approach to managing non-specific chronic low back pain (NSCLBP), referred to as psychologically informed practice (PIP). PIP is underpinned by patient-centered principles and skilled communication. Evidence suggests that a physiotherapist-focused style of communication prevails in physiotherapy. There is a recognized need for observational research to identify specific communication practices in physiotherapy interactions. This observational study explored the interactional negotiation of agenda setting following a PIP training intervention, by identifying and describing how physiotherapists solicit and respond to the agenda of concerns that patients with NSCLBP bring to primary care initial encounters. The research setting was primary care. Nineteen initial physiotherapy consultations were video-recorded, transcribed, and analyzed using conversation analysis, a qualitative observational method. These data revealed a patient-focused style of communication where trained physiotherapists demonstrated a collaborative and responsive style of verbal and nonverbal communication to solicit, explore, and validate patients’ concerns.
AD  - Imperial College, London, United Kingdom; Brook Physiotherapy Ltd., Essex, United Kingdom
AD  - Imperial College, London, United Kingdom
AD  - Curtin University, Perth, Western Australia, Australia; Bodylogic Physiotherapy, Perth, Western Australia, Australia
AD  - University of Limerick, Limerick, Ireland, Aspetar Orthopaedic and Sports Medicine Hospital, Doha, Qatar
AD  - Imperial College, London, United Kingdom
AD  - HESAV School of Health Sciences, HES-SO University of Applied Sciences and Arts Western Switzerland
AD  - Imperial College, London, United Kingdom
AU  - Cowell, Ian
AU  - McGregor, Alison
AU  - O’Sullivan, Peter
AU  - O’Sullivan, Kieran
AU  - Poyton, Ross
AU  - Schoeb, Veronika
AU  - Murtagh, Ged
DA  - 2021-11
DO  - 10.1177/10497323211037651
DO  - DOI
ID  - 8828
JF  - Qualitative Health Research
KW  - psychologically informed practice
KW  - communication
KW  - physiotherapy
KW  - training
KW  - qualitative
KW  - conversation analysis
KW  - United Kingdom
L1  - https://arodes.hes-so.ch/record/8828/files/published%20version.pdf
L2  - https://arodes.hes-so.ch/record/8828/files/published%20version.pdf
L4  - https://arodes.hes-so.ch/record/8828/files/published%20version.pdf
LA  - eng
LK  - https://arodes.hes-so.ch/record/8828/files/published%20version.pdf
N2  - Guidelines advocate a combined physical and psychological approach to managing non-specific chronic low back pain (NSCLBP), referred to as psychologically informed practice (PIP). PIP is underpinned by patient-centered principles and skilled communication. Evidence suggests that a physiotherapist-focused style of communication prevails in physiotherapy. There is a recognized need for observational research to identify specific communication practices in physiotherapy interactions. This observational study explored the interactional negotiation of agenda setting following a PIP training intervention, by identifying and describing how physiotherapists solicit and respond to the agenda of concerns that patients with NSCLBP bring to primary care initial encounters. The research setting was primary care. Nineteen initial physiotherapy consultations were video-recorded, transcribed, and analyzed using conversation analysis, a qualitative observational method. These data revealed a patient-focused style of communication where trained physiotherapists demonstrated a collaborative and responsive style of verbal and nonverbal communication to solicit, explore, and validate patients’ concerns.
PY  - 2021-11
SN  - 1049-7323
T1  - Physiotherapists’ approaches to patients’ concerns in back pain consultations following a psychologically informed training program
TI  - Physiotherapists’ approaches to patients’ concerns in back pain consultations following a psychologically informed training program
UR  - https://arodes.hes-so.ch/record/8828/files/published%20version.pdf
VL  - November 2021, vol. 31 no. 13, pp. 2486-2501
Y1  - 2021-11
ER  -