Stress and the Hotel Spa Manager: Outsourced vs Hotel-managed Spas
Autor(en)/ in(nen)
Waldthausen, Veronica (Ecole hôtelière de Lausanne, HES-SO University of Applied Sciences Western Switzerland) Hodari, Demian (Ecole hôtelière de Lausanne, HES-SO University of Applied Sciences Western Switzerland) Sturman, Michael (Cornell University’s School of Hotel Administration)