Identifying and mitigating perceived risks in the bank service chain : a new formalization effort to address the intangible and heterogeneous natures of knowledge-based services
2009
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Détails
Titre
Identifying and mitigating perceived risks in the bank service chain : a new formalization effort to address the intangible and heterogeneous natures of knowledge-based services
Auteur(s)/ trice(s)
Date
2009-01
Publié dans
In : GREGORIOU, Greg N. (ed.) Operational risk toward Basel III : best practices and issues in modeling, management, and regulation. - Hoboken : J. Wiley, p. 97-114
Domaine
Economie et Services
Ecole
HEG - Genève
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Ressource(s) externe(s)