Identifying and mitigating perceived risks in the bank service chain : a new formalization effort to address the intangible and heterogeneous natures of knowledge-based services
Dubosson, Magali; Fragnière, Emmanuel
2009

Details

Title Identifying and mitigating perceived risks in the bank service chain : a new formalization effort to address the intangible and heterogeneous natures of knowledge-based services
Author(s) Dubosson, Magali
Fragnière, Emmanuel
Date 2009-01
Published in In : GREGORIOU, Greg N. (ed.) Operational risk toward Basel III : best practices and issues in modeling, management, and regulation. - Hoboken : J. Wiley, p. 97-114
Faculty Economie et Services
School HEG - Genève
Record Appears in Books chapters
Global
External resources http://opac.rero.ch/cgi-bin/get_bib_record.cgi?db=ge&rero_id=R005381682

Actions