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Abstract

Amotivation can be considered one of the more important problems faced in hospitality training. This research paper used commitment to reduce amotivation and increase performance in a training program. We used action identification to improve the effectiveness of commitment. Ninety-two students participated in the experiment. Broken down into three experimental conditions, 29 participated in a standard training program and 63 in one of two training programs using commitment (33 participants for the low identification commitment and 30 for the high). Results show that commitment increases performance and reduces amotivation. Furthermore, the link between participants’ commitment and performance appears to be mediated by amotivation. Finally, results are discussed and future avenues of research are suggested.

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