A control system designed to address the intangible nature of service risks
2008
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Details
Title
A control system designed to address the intangible nature of service risks
Date
2008-01
Published in
Genève : Haute école de gestion de Genève, 2008. 13 p. Cahier de recherche no HES-SO/HEG-GE/C--08/4/1--CH
Faculty
Economie et Services
School
HEG - Genève
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