This paper examines the results of a research project the focus of which was the use of digital technologies in the higher education classroo m through the lens of adding value. Multi-phase qualitative research carried out with bachelor-d egree students (n=17), teaching faculty (n=20), administrative, and pedagogical services personnel (n=9) shows a certain incoherence in the manner in which technology is either viewed or used to enhance the overall learning experience. This highlights the need for scaffolding for both the students and the educators and more importantly supports the idea that change really needs to be driven by the institute in order that technology enhanced learning fulfils the promise of adding value to education today.