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Abstract

The literature reveals the complexity of identifying the attributes, the factors and the mechanisms that would influence trust between supply chain partners. Moreover, the way trust influences the performance of a supply chain is still a subject that remains to be thoroughly researched since trust is a subjective issue that has several dimensions. This paper focuses on the influence of forecast sharing on trust and the way the latter itself influences the supply chain performances. An experimental approach is developed to simulate the supply chain environment and the related decisions. The objective is to control the environment, so that, the trust level can be assessed by manipulating the information sharing attributes of forecasts. Moreover, we assess the relationship between trust and performance. Results show strong correlations not only between trust and supply chain performance, but also between trust and the attributes of the information shared on forecast.

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