Interactional negotiation of linguistic heterogeneity : accommodation practices in intercultural hotel service encounters
2016
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Title
Interactional negotiation of linguistic heterogeneity : accommodation practices in intercultural hotel service encounters
Author(s)
Losa, Stefano A. (University of Geneva)
Varga, Peter (Ecole hôtelière de Lausanne, HES-SO University of Applied Sciences Western Switzerland)
Varga, Peter (Ecole hôtelière de Lausanne, HES-SO University of Applied Sciences Western Switzerland)
Date
2016-11
Published in
Managing plurilingual and intercultural practices in the workplace: the case of multilingual Switzerland
Publisher
Amsterdam, John Benjamins
Pagination
pp. 85-100
ISBN
9789027200587
Collection and number
Multilingualism and diversity management (MDM), vol. 4
Faculty
Economie et Services
School
EHL
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