Résumé

This article is addressed to managers looking for a support tool to redefine the governance structure of their enterprises. Enterprise governance has gained importance after the accounting scandals of 2001, but it is often addressed either (a) as “corporate governance” or (b) as “information technology governance”. Consequently, a gap in the literature exists, since existing research focuses either (a) on compliance rather than performance or (b) on information technology rather than the overall set of processes. Moreover, a theory to design a support tool, which can be used to define the set of responsibilities and practices, is missing. Therefore, we propose a model that uses as kernel theory the notion of common grounding in communication. As constructs we implement the well-known notions of “process maturity” and “responsibility chart”. We instantiate our theoretical model into a set of testable artefacts and we assess their quality by using Roger’s five intrinsic characteristics of innovations that influence an individual’s decision to adopt or reject an innovation. The contributions of our study are two-fold: (1) on the one hand we offer a new theoretical model to allow scholars to study the different types of enterprise governance structures, whereas (2) on the other hand we present a tool for practitioners to design and assess their own enterprise governance structures.

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